At ma77, your privacy is not an afterthought — it is a core part of how we operate. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and the rights you have as a player on the ma77 platform.
Your Privacy Matters: This Privacy Policy applies to all personal data collected by ma77 Casino through the ma77.one website and any associated mobile-optimised versions of the platform. By registering an account or using the ma77 platform, you acknowledge that you have read and understood this Privacy Policy. This policy is compliant with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations.
ma77 Casino ("ma77," "we," "us," "our") is the data controller responsible for the personal data you provide when using the ma77 platform. As data controller, ma77 determines the purposes and means by which your personal data is processed. All data processing activities carried out by ma77 are conducted in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC) of the Philippines.
If you have any questions or concerns about how ma77 handles your personal data, you may contact our Data Protection Officer (DPO) at the contact details provided in Section 13 of this policy.
ma77 collects personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect include:
Full legal name, date of birth, nationality, and copies of government-issued identification documents (such as a Philippine passport, driver's license, SSS ID, UMID, or PhilSys National ID). This data is collected as part of our Know Your Customer (KYC) and age verification obligations.
Email address, mobile phone number, and residential address (including barangay, city or municipality, province, and postal code). This data is used to communicate with you about your account, transactions, and promotions.
Payment method details, including GCash mobile number, Maya account details, bank account information (bank name, account number), and debit card details. ma77 does not store full card numbers; payment processing is handled by our regulated payment partners.
Records of all deposits, withdrawals, wagers, game results, bonus claims, and account balance history. This data is retained for regulatory compliance and dispute resolution purposes.
IP address, device type, operating system, browser type and version, time zone, session duration, pages visited, and other technical identifiers collected automatically when you access the ma77 platform.
Records of your communications with ma77 customer support, including live chat transcripts, email correspondence, and any feedback or complaints you submit.
Information related to any responsible gaming tools you activate, including deposit limits, loss limits, session time preferences, cooling-off periods, and self-exclusion requests. This data is treated with the highest level of sensitivity.
ma77 collects personal data through the following means:
ma77 processes your personal data only where there is a lawful basis to do so. The table below summarises the primary purposes for which we process your data and the corresponding legal basis under the Data Privacy Act of 2012:
| Purpose | Legal Basis |
|---|---|
| Account registration and management | Performance of a contract |
| Age verification and KYC compliance | Legal obligation |
| Processing deposits and withdrawals | Performance of a contract |
| Anti-money laundering (AML) compliance | Legal obligation |
| Fraud prevention and platform security | Legitimate interests |
| Responsible gaming monitoring and tools | Legal obligation / Legitimate interests |
| Customer support and dispute resolution | Performance of a contract |
| Sending promotional communications | Consent (opt-in) |
| Platform analytics and improvement | Legitimate interests |
| Compliance with PAGCOR regulations | Legal obligation |
Where ma77 relies on your consent as the legal basis for processing (such as for marketing communications), you have the right to withdraw that consent at any time by updating your communication preferences in your account settings or by contacting our support team.
ma77 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection agreements:
All third parties with whom ma77 shares personal data are required to process that data in accordance with applicable privacy laws and are prohibited from using it for any purpose other than the specific purpose for which it was shared.
ma77 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
When personal data is no longer required, ma77 will securely delete or anonymise it in accordance with our internal data disposal procedures.
ma77 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
While ma77 takes all reasonable steps to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, ma77 will notify the National Privacy Commission (NPC) and affected players in accordance with the requirements of the Data Privacy Act of 2012.
ma77 uses cookies and similar tracking technologies to enhance your experience on the platform, maintain your session, and analyse platform usage. The types of cookies we use are:
You may control cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the ma77 platform. Continued use of the platform after being informed of our cookie practices constitutes your acceptance of non-essential cookies, subject to your right to withdraw consent at any time.
Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights with respect to your personal data held by ma77:
To exercise any of these rights, please contact our Data Protection Officer using the details in Section 13. ma77 will respond to all verified requests within thirty (30) days. In some cases, ma77 may be unable to fulfil a request — for example, where retaining your data is required by law or is necessary to prevent fraud. In such cases, we will explain the reason for our decision.
If you believe that ma77 has not handled your personal data in accordance with the Data Privacy Act of 2012, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
21+ Only: The ma77 platform is strictly for individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. ma77 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account.
If you are a parent or guardian and believe that your child has provided personal data to ma77, please contact us immediately at the details provided in Section 13 so that we can take appropriate action.
Some of ma77's service providers and game software partners may be located outside the Philippines. Where personal data is transferred to a country that does not provide an equivalent level of data protection to that afforded by Philippine law, ma77 will ensure that appropriate safeguards are in place, such as contractual clauses that require the recipient to protect your personal data to the same standard required by the Data Privacy Act of 2012.
By using the ma77 platform, you acknowledge that your personal data may be transferred to and processed in countries outside the Philippines, subject to the safeguards described above.
ma77 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players via email or an in-platform notification.
Your continued use of the ma77 platform after any such changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how ma77 protects your personal data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way ma77 handles your personal data, please contact our Data Protection Officer:
You also have the right to file a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.
🔐 How We Protect You
Every Filipino player on ma77 deserves to know their data is in safe hands. Here's what we do to keep it that way.
ma77 fully complies with Republic Act No. 10173, the Data Privacy Act of 2012. Your rights as a Filipino data subject are respected and upheld at every step of your journey with us.
All data transmitted between your device and the ma77 platform is protected by SSL/TLS encryption. Your personal and financial information is never sent in plain text.
ma77 will never sell, rent, or trade your personal data to third parties for marketing purposes. Your information is used only to provide and improve the ma77 service.
Access, correct, or request deletion of your personal data at any time. Opt out of marketing communications with a single click. Your data, your rules.
ma77 has a designated Data Protection Officer who oversees all privacy matters and ensures ongoing compliance with Philippine data protection law. Reach them directly at [email protected].
In the unlikely event of a data breach, ma77 will notify the NPC and affected players promptly and transparently, in full compliance with the Data Privacy Act of 2012 notification requirements.
🎰 Play with Confidence
Now that you know how ma77 safeguards your personal data, you can play with complete peace of mind. Sign in to your account and explore everything ma77 has to offer — live dealers, slots, bingo, and more.
21+ only · DPA 2012 compliant · Gambling is addictive. Know when to stop.